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MissusF

New Member

• Feb 5, 2014

• #1

Hi guys I am new to this forum so HELLO! I hope someone can help.

I have a 2010 Freelander 2 HSE, there is roughly 28,000 on the clock. It has always been serviced by LR and is less than 2 months out of warranty.
There has been some noise from the front end since my last service in Nov 13. Firstly, I thought it was the road noise as I had new tyres. It wasn’t loud so I just put it down to the tyres. However, as the noise didn’t go away I got LR to investigate it. Today they told me that the front diff has gone and will cost over £1400 to fix!

It doesn’t seem reasonable that the car should have failed when only 3 years old and low mileage. This isn’t the first thing that has gone wrong with it, the oil pump went early 2013 but fortunately this was covered under the warranty.

Has anyone else had or know of issues on the Freelander with the front diff? Also does anyone know why the front diff would fail.

Lastly do you think I have a case to put forward to LR to see if they will meet some of the cost?

Any help, advice or feedback would be appreciated.
Thanks

 

Datatek

Well-Known Member

• Feb 5, 2014

• #2

If it really is the front diff and not just a dealer trying to rip you off, I would certainly contact LR and press for the work to be done FOC.

 

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MissusF

New Member

• Feb 5, 2014

• #3

Thanks I have. I found out this afternoon too that the oil pump that went was the diff oil pump that got replaced the beginning of Sept and two weeks later after my service I heard the humming noise. I don't know if the two could be related, but I will push this further if LR dont sort something out as it's too much of a coincidence.

 

freelance

Well-Known Member

• Feb 5, 2014

• #4

are you sure its not the rear diff, because these have the record of failure not the front?

 

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MissusF

New Member

• Feb 6, 2014

• #5

Nope they definitely said the front diff. It's even on the slip of paper 'quote' they gave me.

 

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td4van

Well-Known Member

• Feb 6, 2014

• #6

Sure it's not front pinion bearing on the rear diff???

As a first step I would contact LR Customer Care and ask them to review your case

 

mjrimmer

Active Member

• Feb 6, 2014

• #7

Try freel2.com, they have more knowledge on the freelander 2...and from what I've read there is someone from Landrover customer services on there who has been quite pro active in getting landrover to contribute to part or all costs on repairs in situations like yours.

 

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MissusF

New Member

• Feb 7, 2014

• #8

Thank you. On to it now!

 

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Vissie

New Member

• Feb 7, 2014

• #9

Definitely get in touch with LRCC. They make magic happen at dealers when they get involved.

 

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MissusF

New Member

• Feb 11, 2014

• #10

Thanks for all your help. LRCC have come up trumps! Thanks again everyone.