doriz
Well-Known Member
In a nutshell you would not expect the transmission to fail in such a short period of time especially if you have followed JLR schedule…maybe 6 years + but not 4. It’s outside of warranty so the smart move would be to come to some arrangement between you and JLR whereby the cost is met between you. Remember you have had 40k and 4 years of motoring so you can’t expect new for old but a deal could be struck. These are consumer rights by the way not my best guess.
blue beasty
Leaks an prone to bits dropping off
Done
totally +1 on this ^^^
and if they fit the new tranny and it STILL doesn't start?
Tranny goes from fine to fecked in 1"?
Sorry but cannot believe this especially with nowt on diagnostics.
https://www.citizensadvice.org.uk/a... Rights Act came,out more quickly and cheaply.
And this...
complex I am afraid and made more so by your not having bought it brand new. If you had then it would be "repair or replace" and far more clear cut. It may depend on who you bought it from. You say it had a warranty so presumably a trader of some sort.
Thanks. This is the route we may have to go down. Full service history and mot by Landrover.
Bought used at 6 months from landrover dealership. Full service history and MOT by LR. Yep, totally working fine one day and wouldn't start the next.
MOT by Land Rover Service agent, NOT LR themselves I suspect.
Pentland Land Rover. is this a service agent?
I would ask a solicitor. If they Sell & Maintain LR products on behalf of the Land Rover company, they are (in my view) acting as LR's "Agent" and therefore represent the company to YOU the recipient.
As such, Land Rover have a responsibility to you because of the "Agent & Principal" relationship I think.
If they try to fob you off, see a solicitor.
Just checked, does look like a main dealer.
I'd be wanting to see copies of all correspondance bewteen them and Land Rover Technical.
I would also be suggesting they fit the new gearbox and take the old one back to Land Rover technical where they can then strip it down to find the fault. In the interests of both customer and manufacturer. At LR's expense. AS it appears to be a hidden fault then Land Rover should issue a recall and PO's should then be reimbursed.
If they don't do this then maybe mention of some dire negative publicity?
Or a Small Claims action against the dealer who may then put pressure on Land Rover to do the above. At 6 months old it should last longer than it has especially if serviced by them.
Thanks. It is older than 6 months. Apologies if I mistyped. We purchased it used at 6 months old. We have had it for 4 years so it is now out of warranty. But mileage less than 40,000. Good advice re asking for correspondence.
Thanks. I am waiting to still find out what the exact fault is & the cause of fault other than "it needs a new transmission" which is all I have been told at this point.
Problem is we are at their mercy. Car is in a garage 50 miles away from our home, where it broke down. Cant move it to another garage without it being towed and they have already racked up £600 charges to investigate the issue!!
P38 Monkey
Well-Known Member
…and they still can’t start it…!!!???! Dispute the bill and get the car back off them. Try Shipley.com to get it moved. Are you AA or RAC members? They can help.
See this recent for sale thread on the d3 forum, new engine fitted well outside warranty.
https://www.disco3.co.uk/forum/sale-discovery-5-hse-sd4-201883.html
https://www.disco3.co.uk/forum/sale-discovery-5-hse-sd4-201883.html
I did understand how long you had had it. But by consumer law an item from new should last longer than this. If you buy it secondhand but from a dealer and all the servicing has been carried out a main dealer it will strengthen your case. However under consumer law, your argument is with the dealer not the manufacturer.
don't know the law on hidden defects will have to look that up.
Nodge68
Well-Known Member
It would be interesting to see the logic of this diagnosis.
I can't see how a transmission issue can prevent the vehicle from starting. It's probably just an inhibitor switch which isn't closing.
I seriously doubt it's an issue which requires a replacement transmission.
100% absolutely.
"How many LR technicians does it take to make a feck up?"
"As many as can be assembled in a LR stealers at one time, and then some."
Nodge68
Well-Known Member
My experience of LR techs is very bad, basically they were ****e on a simple issue.100% absolutely.
"How many LR technicians does it take to make a feck up?"
"As many as can be assembled in a LR stealers at one time, and then some."
I'll never set foot in an LR dealer, and have LR diagnostic equipment to ensure I never need to.
