LandyLover 3
Active Member
Thank you once again for all the feedback.
@freelance
“Get a claim going with your insurance company, that’s why you have insurance, as a non fault accident they will claim all costs, even your excess from third party insurers. It’s what yo pay for in premium, let them do the work”.
To be honest this is where all the confusion lies on the best way forward
I received a call from the lady involved to tell me her insurance was handling everything and they’d be in touch.
Having read my policy docs i knew that although i needn’t involve my insurance to pursue a claim i did have a duty to inform them of the situation which i did.
Since i hadn’t heard from their insurance by Tues afternoon and since the car started misbehaving i phoned my usual garage and told him what was going on etc.
He gave me the number for his ‘go to guy’ telling me to stop fretting he’ll sort everything and also just let my insurance know but tell them i’m not pursuing a claim on my insurance.
The guy is a claims handler from a firm of solicitors and he said he’ll sort everything, pursuing personal injury, assessment of my car and all negotiations involved etc.
Although theres a 25% fee deducted from any award he assured me that the % was normal practice and although i might achieve 100% of award from insurance handling it could well be significantly lower...they would be acting in their own interests primarily and not mine....
Having still not heard from ‘their’ insurers i decided to let him pursue the case.
Have i dropped a clanger?
@freelance
“Get a claim going with your insurance company, that’s why you have insurance, as a non fault accident they will claim all costs, even your excess from third party insurers. It’s what yo pay for in premium, let them do the work”.
To be honest this is where all the confusion lies on the best way forward
I received a call from the lady involved to tell me her insurance was handling everything and they’d be in touch.
Having read my policy docs i knew that although i needn’t involve my insurance to pursue a claim i did have a duty to inform them of the situation which i did.
Since i hadn’t heard from their insurance by Tues afternoon and since the car started misbehaving i phoned my usual garage and told him what was going on etc.
He gave me the number for his ‘go to guy’ telling me to stop fretting he’ll sort everything and also just let my insurance know but tell them i’m not pursuing a claim on my insurance.
The guy is a claims handler from a firm of solicitors and he said he’ll sort everything, pursuing personal injury, assessment of my car and all negotiations involved etc.
Although theres a 25% fee deducted from any award he assured me that the % was normal practice and although i might achieve 100% of award from insurance handling it could well be significantly lower...they would be acting in their own interests primarily and not mine....
Having still not heard from ‘their’ insurers i decided to let him pursue the case.
Have i dropped a clanger?