What offer? When I bought the bumper over 9 months ago I was told (eventually) a courier was coming out the following week and they would confirm a day...they never did...how is that an offer? It was just done to get me off the phone and to shut me up.
Now, a lot later, the bumper has been "modified", chipped, scratched, repainted etc...so theres no way I would expect you to do anything to rectify its faults now.
I should have continued to press for a date/time of a courier via email that way I would have had something in writing, but as that is by nature a slower form of correspondence (particulIay with yourselves) I (foolishly) used the telephone. Maybe I shouldn't have allowed myself to be fobbed of so easily but if someone is being deliberately elusive what could I have done? What guarantees would I have had that my bumper would have been speedily repaired and shipped back to me? None. I genuinely would have expected ws4x4 to drag their heals, be difficult and elusive...why would i expect them to behave in that manner? Because all my dealings with them had been exactly that...I'm not lying, exaggerating or twisting the truth..this was my experience and the facts.
You haven't asked for my comments and opinions to be removed? Bravo sir, you should be proud.
On paper it's an absolutely fantastic looking bumper, I looked like an absolute bargain, but it would appear, things are cheap for a reason.