rickead2000
Member
Hello,
Please can someone shed some advice on how I should or can proceed here.
I have a 2006 L322 range rover 3.6 TDV8 which just stalled on me about 20 seconds after start one morning. I was idling waiting to pull out of a roadside lay-by. There was no misfiring beforehand, just a second of two of hesitation as I pulled off, then it stalled. Upon trying to restart, the engine cranked over fine but with no fire and displayed "ENGINE SYSTEM FAULT" on the dash. I stopped cranking after about 2 seconds as I didn't want to cause any damage (it used to fire instantly so I knew something was wrong) and I pushed it off the carriageway.
I had it recovered by the RAC to an independent garage nearby who had a "land rover" flag outside (not a main dealer though) and said they could look at it. Two days later they called me to say it was a failed turbo. They said the TDV8 is a complex engine and they couldn't actually perform the work themselves and I would need to take it elsewhere, but charged me £50 for the diagnosis and asked me to get the vehicle removed as soon as I could because it was taking up space.
Not entirely believing them, I paid the £50 + vat and had it moved to another garage nearer home that I have used before. It is unlikely anyone on these forums will know where and I do not want to mention but I will say they claim to specialists in Land Rovers.
Upon arrival here, I explained the previous garage had diagnosed a failed turbo but I didn't want them to assume that was the case (I've seen a failed turbo before and it didn't result in a simple stall!!!) and I wanted them to start the diagnosis from scratch. They agreed they would want to start their own diagnostics from start anyway.
After a week, this garage called me to say it wasn't just one, but BOTH turbos that had failed and they could possibly (depending on damage) get them reconditioned at around £600 each (£1200 each if it couldn't be re-conned). This put labour at 2000 + parts + vat. I asked how both could have failed at the same time in what was a perfectly running engine serviced around 8,000 miles ago (by this garage themselves) and had full LR main dealer history before that from new. They said one had seized completely (and very badly) and one was "leaking oil absolutely everywhere".
I agreed to pay to recon the turbos and fitting.
2 weeks later, once the recon turbos had been sent off and arrived back (fortunately both were re-conned), the garage advised they were beginning to fit them. A day after this, I got a call from the garage saying both new turbos had been fitted, but upon starting the engine, they realised the oil pump had failed which had caused immediate and irreparable damage to both the engine and both NEW turbos.
How do I stand here? They are saying this is very unfortunate but I still need to pay for the new turbos because they have paid for them and a proportion of the labour. They are saying because of the unfortunate situation they will reduce the labour bill from 20 hours to 6 (odd if they didn't do anything wrong?) This still puts me at > £2,000 for what is now a scrap vehicle.
My (albeit limited as I'm not a mechanic) technical suggestion is that could the the oil pump have failed to start with, which led to the failure of the turbos in the first place? The garage didn't pick this up and just replaced the failed turbos which immediately *both* failed again due to no oil and I now also have a "damaged engine requiring replacement"?
Can anyone offer any advice as at the moment I have a +£2000 bill with the garage who will not release my 2.8 tonne paperweight until paid! (They've offered to install a re-con engine for just shy of £10,000 - far more than the vehicle is worth!!!).
Does anyone think something isn't right with this or have I just genuinely been really unlucky like the garage is claiming??
Please can someone shed some advice on how I should or can proceed here.
I have a 2006 L322 range rover 3.6 TDV8 which just stalled on me about 20 seconds after start one morning. I was idling waiting to pull out of a roadside lay-by. There was no misfiring beforehand, just a second of two of hesitation as I pulled off, then it stalled. Upon trying to restart, the engine cranked over fine but with no fire and displayed "ENGINE SYSTEM FAULT" on the dash. I stopped cranking after about 2 seconds as I didn't want to cause any damage (it used to fire instantly so I knew something was wrong) and I pushed it off the carriageway.
I had it recovered by the RAC to an independent garage nearby who had a "land rover" flag outside (not a main dealer though) and said they could look at it. Two days later they called me to say it was a failed turbo. They said the TDV8 is a complex engine and they couldn't actually perform the work themselves and I would need to take it elsewhere, but charged me £50 for the diagnosis and asked me to get the vehicle removed as soon as I could because it was taking up space.
Not entirely believing them, I paid the £50 + vat and had it moved to another garage nearer home that I have used before. It is unlikely anyone on these forums will know where and I do not want to mention but I will say they claim to specialists in Land Rovers.
Upon arrival here, I explained the previous garage had diagnosed a failed turbo but I didn't want them to assume that was the case (I've seen a failed turbo before and it didn't result in a simple stall!!!) and I wanted them to start the diagnosis from scratch. They agreed they would want to start their own diagnostics from start anyway.
After a week, this garage called me to say it wasn't just one, but BOTH turbos that had failed and they could possibly (depending on damage) get them reconditioned at around £600 each (£1200 each if it couldn't be re-conned). This put labour at 2000 + parts + vat. I asked how both could have failed at the same time in what was a perfectly running engine serviced around 8,000 miles ago (by this garage themselves) and had full LR main dealer history before that from new. They said one had seized completely (and very badly) and one was "leaking oil absolutely everywhere".
I agreed to pay to recon the turbos and fitting.
2 weeks later, once the recon turbos had been sent off and arrived back (fortunately both were re-conned), the garage advised they were beginning to fit them. A day after this, I got a call from the garage saying both new turbos had been fitted, but upon starting the engine, they realised the oil pump had failed which had caused immediate and irreparable damage to both the engine and both NEW turbos.
How do I stand here? They are saying this is very unfortunate but I still need to pay for the new turbos because they have paid for them and a proportion of the labour. They are saying because of the unfortunate situation they will reduce the labour bill from 20 hours to 6 (odd if they didn't do anything wrong?) This still puts me at > £2,000 for what is now a scrap vehicle.
My (albeit limited as I'm not a mechanic) technical suggestion is that could the the oil pump have failed to start with, which led to the failure of the turbos in the first place? The garage didn't pick this up and just replaced the failed turbos which immediately *both* failed again due to no oil and I now also have a "damaged engine requiring replacement"?
Can anyone offer any advice as at the moment I have a +£2000 bill with the garage who will not release my 2.8 tonne paperweight until paid! (They've offered to install a re-con engine for just shy of £10,000 - far more than the vehicle is worth!!!).
Does anyone think something isn't right with this or have I just genuinely been really unlucky like the garage is claiming??
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