This happened to me and I found it was easier to do it via the rear number plate light. The terminals on that were easier to get the power pack leads onto.
Worked for me.
And all the idiots thinking it's dodgy, all this does is provide power to the car when the battery is totally flat and nothing - including the bonnet - can be opened. You still need the keys with immobiliser chip etc etc. It's not a way of stealing a car.