Hi Guys (and Gals), and possible especially Jason2.....
I watched that post of last week with avid interest as I/we have been living here for just over a year (plus 6 months edge of Lot/Dordogne) and have had atrocious service/been unable to find decent Land Rover orientated garage since we left the area (Vincent de Bourg of Lauzun, Nr. Eymet...excellent garage and service for any vehicle). I also posted last week of a possible near death experience with my Disco engine only to find that they are chain driven and it was my auxilliary belt that had gone. (Duh!)
Here's the rub. We got dumped at the edge of the payage by our recovery vehicle ( covered by insurance) and no amount of persuasion or money would get him to drop the vehicle at the nearest Land Rover garage, even tho' it was two k's away. Finally got the disco to the garage and asked for a 'aux. belt change' (after advice from the forum here). That was last Thurs/Fri., having been treated with total disinterest on three occasions(my French is reeeesonable, so long as it don't get tooo technical) by the manager of the Land Rover garage/dealership/agency. It was booked in Friday afternoon for the belt change so at 5.45 that afternoon I phoned to be told all had gone home and would have to wait til Monday.
Today, I went with wife expecting to pick vehicle up only to be told that job not started apart from cleaning vulcanised rubber from engine compartmernt and around pullies.....and (1)they think there was something wrong with one or more pullies before the belt went. (2) They have to wait for a 'tool' (grippe?) because they can't get they left hand pulley wheel off...(3) when they have the tool...Wed/Thurs...they have to remove the radiator and fan to get at the pulley with this tool, then refit new belt and 'run her up'. (4) Only then will they be able to tell if one or more pullies is damaged(?) leading to 'beaucoup d'argent' as the receptionist put it.
From knowlege on the forum re this problem, am I being "fitted up" here? as today has been the first day that the manager took the trouble to talk to me properly (and show the problem on the car) and the receptionist even tried to converse with her little bit of English.
Riggy.
I watched that post of last week with avid interest as I/we have been living here for just over a year (plus 6 months edge of Lot/Dordogne) and have had atrocious service/been unable to find decent Land Rover orientated garage since we left the area (Vincent de Bourg of Lauzun, Nr. Eymet...excellent garage and service for any vehicle). I also posted last week of a possible near death experience with my Disco engine only to find that they are chain driven and it was my auxilliary belt that had gone. (Duh!)
Here's the rub. We got dumped at the edge of the payage by our recovery vehicle ( covered by insurance) and no amount of persuasion or money would get him to drop the vehicle at the nearest Land Rover garage, even tho' it was two k's away. Finally got the disco to the garage and asked for a 'aux. belt change' (after advice from the forum here). That was last Thurs/Fri., having been treated with total disinterest on three occasions(my French is reeeesonable, so long as it don't get tooo technical) by the manager of the Land Rover garage/dealership/agency. It was booked in Friday afternoon for the belt change so at 5.45 that afternoon I phoned to be told all had gone home and would have to wait til Monday.
Today, I went with wife expecting to pick vehicle up only to be told that job not started apart from cleaning vulcanised rubber from engine compartmernt and around pullies.....and (1)they think there was something wrong with one or more pullies before the belt went. (2) They have to wait for a 'tool' (grippe?) because they can't get they left hand pulley wheel off...(3) when they have the tool...Wed/Thurs...they have to remove the radiator and fan to get at the pulley with this tool, then refit new belt and 'run her up'. (4) Only then will they be able to tell if one or more pullies is damaged(?) leading to 'beaucoup d'argent' as the receptionist put it.
From knowlege on the forum re this problem, am I being "fitted up" here? as today has been the first day that the manager took the trouble to talk to me properly (and show the problem on the car) and the receptionist even tried to converse with her little bit of English.
Riggy.