S

Steve Flint

Member

• Oct 17, 2016

• #1

Just thought I would let you all know that after receiving my renewal notice from Grove and Dean, I was horrified at the increase on last year and to cap it all another renewal came through from them a couple of days later to cover the recovery etc which I did not realise was missing from the first quote., It the first time that I have seen cover broken down into two policies. {is this another ruse }
Anyway the net result is that I shopped around and was offered and took up a very favourable quote from Adrian Flux which was even cheaper than my last year with Grove and Dean for the same cover.
Steve.

 

Adrian Flux

Active Member

Forum Sponsor

• Oct 18, 2016

• #2

Hi Steve,

Glad we could help. If you have any further questions or queries during the policy term please feel free to get in touch.

Kind Regards
Jamie

 

derwendolly

Well-Known Member

Full Member

• Oct 18, 2016

• #3

I'm glad someone got service. I'm still awaiting a renewal notice for my insurance which expires at the end of this month, that is just 8 working days for me to act on it. If it does not come tomorrow then I will be looking for quotes elsewhere. I have emailed customer services today so I expect to hear back from them tomorrow. The quote had better be worth it!

 

derwendolly

Well-Known Member

Full Member

• Oct 19, 2016

• #4

Well, still no renewal and still no reply to my email. Am I to assume are not interested in doing this year's quote? Time is now so short I must start looking for a quote somewhere.

 

Adrian Flux

Active Member

Forum Sponsor

• Oct 19, 2016

• #5

Hi,

Sorry you are experiencing problems, if you wanted to PM me I'd be happy to look into this for you.

Kind Regards
Jamie

 

derwendolly

Well-Known Member

Full Member

• Oct 19, 2016

• #6

Adrian Flux said:

Hi,

Sorry you are experiencing problems, if you wanted to PM me I'd be happy to look into this for you.

Kind Regards
Jamie

Click to expand...

Thanks for your offer but I resorted to using the phone contact and have now managed to successfully renew.
It would be most helpful if renewal notification/quote could be sent out automatically at least two weeks in advance though as I am frequently away on my holiday trips! (Joys of retirement).