Range Rover Vogue TDV6 65 Reg
I bought this car in Feb 2019 from a reputable dealer as the car ticked all the boxes and I have had no issues at all.. it has full dealer history which is why I bought it and I booked it in for a service as it flashed up that it was required .. I drove the car to the dealership with no issues and left it with them to carry out a major service as it was required. I then receive a call from the dealer saying they have found an issue with the engine and it needs to be replaced at a cost of over £15000.00, to say I was shocked was an understatement.. they then proceeded to tell me that they would send a claim off to LR customer experience and we should have a positive outcome.. the dealer has called me today saying that LR customer experience has declined to help at all due to the car being supplied to me by a non franchise dealer.. baring in mind the car is not yet 4 years old and has full dealer service history.. it has been well looked after and is now useless to me.. I can safely say my LR customer experience has been extremely poor on this occasion.. I have owned many LR products and have never been treated like this... Any advice or similar incidents on the L405 version??
Pod76
I bought this car in Feb 2019 from a reputable dealer as the car ticked all the boxes and I have had no issues at all.. it has full dealer history which is why I bought it and I booked it in for a service as it flashed up that it was required .. I drove the car to the dealership with no issues and left it with them to carry out a major service as it was required. I then receive a call from the dealer saying they have found an issue with the engine and it needs to be replaced at a cost of over £15000.00, to say I was shocked was an understatement.. they then proceeded to tell me that they would send a claim off to LR customer experience and we should have a positive outcome.. the dealer has called me today saying that LR customer experience has declined to help at all due to the car being supplied to me by a non franchise dealer.. baring in mind the car is not yet 4 years old and has full dealer service history.. it has been well looked after and is now useless to me.. I can safely say my LR customer experience has been extremely poor on this occasion.. I have owned many LR products and have never been treated like this... Any advice or similar incidents on the L405 version??
Pod76