No.
But firstly Welcome
(we always like to see a post in here https://www.landyzone.co.uk/forum/introduce-yourself.20/
So what work did you have in mind for them to do?
J
But firstly Welcome
(we always like to see a post in here https://www.landyzone.co.uk/forum/introduce-yourself.20/So what work did you have in mind for them to do?
J
PROJECT 88 LIMITED overview - Find and update company information - GOV.UK
PROJECT 88 LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity
find-and-update.company-information.service.gov.uk
incorporated 8 months ago, a 25 year old director
Project 88 LimitedPROJECT 88 LIMITED overview - Find and update company information - GOV.UK
PROJECT 88 LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity
incorporated 8 months ago, a 25 year old director
The amount of sold cars on a website with a 25yr old director
.J
Not looking to have any work done by them, but I am embroiled in a dispute with the owner and quite frankly find his attitude astounding.No.
But firstly Welcome
So what work did you have in mind for them to do?
J
Can't really say too much at the moment pending the outcome of the case.
Most definitely correct - company is Project 88 Ltd (Company number 15783949) and their website is www.project88.co
Director is Jake Bailey
Once this is all resolved I will have a very interesting story (and warning) to tell.
They’ve a very sleek Instagram and website showing some impressive restorations. Unfortunately not being in the market for their restorations the nearest I’ve been to them is having a Marshall Bluetooth speaker mount for my Series 3. Was a Christmas present- very well made from my POV, if not on the more expensive side, but very happy with it. I’m told their comms are not the best though. Will be very interested to hear your tale of woe in due course….
Having resolved my issue, secured a refund, and avoided legal action, I can now share my experience.
Outlined below is a summary of the facts and that is all I'll leave you to draw your own conclusions.
On 6th February, I ordered a Marshall speaker mount (£53.99) from Project 88 Emporium, with next-day shipping promised.
By 16th February, nothing had arrived, and my attempts to contact Jake and his team via email, phone, Instagram, and WhatsApp were ignored—despite Jake being active online.
On 21st February, I finally received a WhatsApp response, assuring me the item had been dispatched and would arrive by 24th February, with a refund promised if it did not.
The deadline passed, no delivery arrived, and on 25th February, I requested my refund, warning of legal action if necessary.
Jake initially claimed to have refunded me and provided a screenshot showing a refund issued two days before I had even made the purchase! When questioned, he went silent.
He then dismissed my small claims court warning, saying, “Why wait? Let’s start that now,” with a followup of "of course I will be sending a counter claim". Later, he insisted I couldn’t take action against him personally, and said “it will be my insurance company you have to take court. I have cover for such instance” , before blocking me on all platforms.
I sent a recorded delivery letter reiterating my refund request, expressing my disappointment, and setting a final deadline before legal proceedings.
Last night, I received my full refund.
Outlined below is a summary of the facts and that is all I'll leave you to draw your own conclusions.
On 6th February, I ordered a Marshall speaker mount (£53.99) from Project 88 Emporium, with next-day shipping promised.
By 16th February, nothing had arrived, and my attempts to contact Jake and his team via email, phone, Instagram, and WhatsApp were ignored—despite Jake being active online.
On 21st February, I finally received a WhatsApp response, assuring me the item had been dispatched and would arrive by 24th February, with a refund promised if it did not.
The deadline passed, no delivery arrived, and on 25th February, I requested my refund, warning of legal action if necessary.
Jake initially claimed to have refunded me and provided a screenshot showing a refund issued two days before I had even made the purchase! When questioned, he went silent.
He then dismissed my small claims court warning, saying, “Why wait? Let’s start that now,” with a followup of "of course I will be sending a counter claim". Later, he insisted I couldn’t take action against him personally, and said “it will be my insurance company you have to take court. I have cover for such instance” , before blocking me on all platforms.
I sent a recorded delivery letter reiterating my refund request, expressing my disappointment, and setting a final deadline before legal proceedings.
Last night, I received my full refund.
Yes, I can thoroughly understand why you would think that.
There were times during my communications with Jake when I myself thought this is only about £50.
Whilst it took a week for him to respond to my messages once he did start replying, there was a lot of them - some of which some were not too pleasant in their tone.
All I wanted was either the goods I ordered or a refund not a lot verbiage from him.
Jake of PROJECT 88
New Member
Hello,
Jake here - Ashley, you're right, I didn't respond very quickly but I thought I'd share the conversation at it seems a little miss represented here. (of course confidential details hidden)
Jake here - Ashley, you're right, I didn't respond very quickly but I thought I'd share the conversation at it seems a little miss represented here. (of course confidential details hidden)
blue beasty
Leaks an prone to bits dropping off
Meh...sorry but you sound like a nightmare customer.
Fair enough initial lack of communication is poor but tell me if I've got this right.
On the 21st you were told delivery due on the 24th or you'd receive a refund.
The day after the 24th you demand a refund with threats despite it already been offered
The day after that you receive a refund.
Considering we have a whole thread on how awful parcel delivery services are, you were offered a replacement FOC to collect and received a refund the day after, somewhat unpleasantly requesting it. It looks like the company handled this quite well.
I haven't used the Small Claims Track for a while now, but it costs £100 to start the proceedings.
OK, if you win you get it back....
I think the company sounded a bit inexperienced but nevertheless polite and offering a free one really was going beyond what he needed to do.
This wouldn't put me off using them.
OK, if you win you get it back....
I think the company sounded a bit inexperienced but nevertheless polite and offering a free one really was going beyond what he needed to do.
This wouldn't put me off using them.
