On 2006-06-27, Lee_D <newsgroupNOSPAM@NOSPAMlrproject.com> wrote:

> No problem, just a little light entertainment whilst waiting for MOT time.

Now *that* is something to take personally... Pesky MOT lot.

--
Blast off and strike the evil Bydo empire!
 
Lee_D wrote:
> Matthew Maddock <matthew.maddock@nospamplease.mmaddock.com> uttered
> summat worrerz funny about:
>>> so do ...
>>> o shop assistants
>>> o bus drivers
>>> o nurses
>>> o etc.
>> Indeed! My wife is a midwife and the crap she has to put up with
>> has to be heard to be believed
>
> And Computer Techies too, corrupt the lot of them....
> As for Bus drivers... well Alex?
>
> ;-)
>
> My other reply sat open for at least 10 minutes before I realised life was
> far too short.
>
> Lee D
>
>
You should hear what we techies say about our customers, or lusers as we
call them :)

Karen
--
"I'd far rather be happy than right any day."
- Slartibartfast
 
On Sun, 25 Jun 2006 11:24:18 +0100, Ian Rawlings
<news05@tarcus.org.uk> wrote:

>http://news.bbc.co.uk/1/hi/england/coventry_warwickshire/5113082.stm
>
>Chap who lives next to a policeman gets arrested by four coppers
>because he refuses to return a football from next door that smashed
>his greenhouse glass! He gets arrested for theft of the football.
>It's not clear if the ball belonged to his policeman neighbour though.
>
>"They can't come out to burglaries, do you think they would've come
>out, four policeman to collect a ball?"
>
>Very very silly indeed.
>
>On the flipside, I bought a car from a chap who lived next to a
>policeman, the car hadn't had road tax for years and his neighbour had
>prodded him about it a few times but didn't get a riot van out to
>knick him. It's just a shame they don't get rid of the bad eggs.
Ian,

I agree there are some bad apples in the police force that give them a
bad name, but there are also some good ones. We were involved in a
police chase the weekend before last invovling 4 police cars, a
police helicopter and dog. The behaviour of the police was very
professional, the police office with us kept us informed of what was
happening, whilst managing other members of the public and
co-ordinating the helicopter. He even moaned about the amount of time
that it took for the polive dog to arrive. Due to lack of resouce it
had to come some 16-18 miles, in reality it only took about 20
minutes, but that a long time when your waiting. The police even rang
us the next day to update us and say thanks for our assistance.

With respect to other comments in this thread about rudeness to
service providers, I always try to point out when I'm complaining that
I'm not having a go at the person, but the organisation they work for
and I try and repeat this as regular intervals. It appears to work (or
is it that I'm 6' 1", 16 stone and persistent) as I normally get a
positive result from my complaint and I like to think that I have been
threating or rude to the other person.

regards

nemo2
 
Matthew Maddock wrote:

|| Indeed! My wife is a midwife and the crap she has to put up with
|| has to be heard to be believed <snip> One midwife where my wife
|| works had her arm broken by the partner of
|| one of the women in there <snip>

Midwives! Jeez...

I was astonished when I saw signs on the Severn Bridge toll booths warning
against "offensive behaviour to staff". I asked one of them if they got
much offensive behaviour. Apparently they get abused and threatened on a
regular basis, for no particular reason. It's a similar story at a toll
bridge I cross every day on the way to work, in sleepy Pembrokeshire,
apparently.

I've passed a squillion toll booths in France and Italy in the past few
weeks. No signs like that there. Makes you ashamed to be British.

--
Rich
==============================

I don't approve of signatures, so I don't have one.


 
On 2006-06-27, nemo2 <me2@privacy.net> wrote:

> I agree there are some bad apples in the police force that give them a
> bad name, but there are also some good ones.

Yep, I've said that. A few times!

> With respect to other comments in this thread about rudeness to
> service providers, I always try to point out when I'm complaining that
> I'm not having a go at the person, but the organisation they work for
> and I try and repeat this as regular intervals.

Indeed, although I find that most staff make up implausible excuses
that they're plainly not informed enough to know whether it's right or
not, a technique known as "explaining away". I've had this with BT a
few times as well as lots of other places. If they don't know, they
should say so and find out. Then of course there's the "someone will
call you back shortly"...

--
Blast off and strike the evil Bydo empire!
 
> I've had this with BT a
> few times as well as lots of other places. If they don't know, they
> should say so and find out. Then of course there's the "someone will
> call you back shortly"...

BT - god, don't get me started! The last time I called them about
our broadband [trying not to be racist here!] a non-English woman was
insistent that our connection would work properly if I deleted all
the "temp" files on my computer, despite me protesting to the contrary
she obviously couldn't follow her check-sheet any further until I had
done what she asked. I pretty much gave up at that point, and if it
wasn't for the fact that I don't like being rude I would have hung up.
Mind you, BT have nothing on the sheer incompetence of Telewest!

Interesting to note that one company (was it Powergen?) have stopped
using foreign call centres to answer customer calls now because they
have had so many complaints.

Matt
 
On Tue, 27 Jun 2006 22:16:15 +0100, Matthew Maddock
<matthew.maddock@nospamplease.mmaddock.com> wrote:

>> I've had this with BT a
>> few times as well as lots of other places. If they don't know, they
>> should say so and find out. Then of course there's the "someone will
>> call you back shortly"...
>
> BT - god, don't get me started! The last time I called them about
> our broadband [trying not to be racist here!] a non-English woman was
> insistent that our connection would work properly if I deleted all
> the "temp" files on my computer,

http://www.littlefunny.com/Swf/80.swf

--
William Tasso

110 V8
 
On 2006-06-27, Matthew Maddock <matthew.maddock@nospamplease.mmaddock.com> wrote:

> BT - god, don't get me started!

Me neither, last hassle I had from them was the worst, I was trying to
get a line fault diagnosed on an ISDN line installed in my house,
owned by my employer. First time I tried they helped me out, second
time I got some scottish lass who refused because I didn't own the
line. I asked to speak to someone else, but she refused and said that
she wouldn't waste their time. We argued for a bit so I asked to
speak to a supervisor, but she refused. I told her I'd be making a
complaint and she asked me if I'd like help spelling it! I muttered
"for ****'s sake" under my breath and she told me I was being abusive
and she'd list my number as a known abuser's line and get it cut
off.. She even called back on it 5 mins later to check that she
recognised my voice.

Nothing happened to my line in the end, presumably because she'd have
to identify herself on the BT systems in order to do it, I tried to
make a complaint but BT said they couldn't do anything because she'd
refused to give her name or her call centre. Having the exact time of
the call and the telephone number I called from didn't help it seems.

NTL are far far far worse though.

--
Blast off and strike the evil Bydo empire!
 
In message <slrnea3ap6.ck6.news05@desktop.tarcus.org.uk>
Ian Rawlings <news05@tarcus.org.uk> wrote:

> On 2006-06-27, Matthew Maddock <matthew.maddock@nospamplease.mmaddock.com> wrote:
>
> > BT - god, don't get me started!
>
> Me neither, last hassle I had from them was the worst, I was trying to
> get a line fault diagnosed on an ISDN line installed in my house,
> owned by my employer. First time I tried they helped me out, second
> time I got some scottish lass who refused because I didn't own the
> line. I asked to speak to someone else, but she refused and said that
> she wouldn't waste their time. We argued for a bit so I asked to
> speak to a supervisor, but she refused. I told her I'd be making a
> complaint and she asked me if I'd like help spelling it! I muttered
> "for ****'s sake" under my breath and she told me I was being abusive
> and she'd list my number as a known abuser's line and get it cut
> off.. She even called back on it 5 mins later to check that she
> recognised my voice.
>
> Nothing happened to my line in the end, presumably because she'd have
> to identify herself on the BT systems in order to do it, I tried to
> make a complaint but BT said they couldn't do anything because she'd
> refused to give her name or her call centre. Having the exact time of
> the call and the telephone number I called from didn't help it seems.
>
> NTL are far far far worse though.
>

I'm going to have to stick up for NTL here, or at least one of the
help desk blokes. As ever, when setting broadband using a "non-standard"
OS I have to ring the techie people to get to the relevant IP adresses
(that's all you need on any OS - these "installer" discs are just
hocus-pocus to make you think your getting something for your money).
Prepared for the usual battle, I jumped straight in saying I wasn't
using Windows, and all I needed was the IP adresses and/or server
names. Oh right, says the bloke - gives me the info, suggests I try
it ("You don't have to re boot? Thats nice!")... Yep that's working
fine. It took two mins, against the usual half-hour of "Now open
this or that - what do you mean you havn't got that?".

And he didn't try to sell me anything!

Richard


--
www.beamends-lrspares.co.uk sales@beamends-lrspares.co.uk
RISC-OS - Where have all the good guys gone?
Lib Dems - Townies keeping comedy alive
 
On 2006-06-28, beamendsltd <beamendsltd@btconnect.com> wrote:

> I'm going to have to stick up for NTL here, or at least one of the
> help desk blokes. As ever, when setting broadband using a "non-standard"
> OS I have to ring the techie people to get to the relevant IP adresses
> (that's all you need on any OS

Hardly a problem though, if you call because you've got no link
they'll want to take you through the scripts I'll bet.

The issues I had were with getting the line cancelled though, it took
ages!

--
Blast off and strike the evil Bydo empire!
 
> Hardly a problem though, if you call because you've got no link
> they'll want to take you through the scripts I'll bet.

And then 3 days later they will send someone out to fix it! (a very
long time when your business requires you to have full-time Internet
access!)

> The issues I had were with getting the line cancelled though, it took
> ages!

Me too - they were supposed to put us onto a 3 month contract (so they
told us on the phone) but some idiot had done it as a 12 month contract,
and no matter how much we protested they wouldn't listen.

Matt
 
On Wed, 28 Jun 2006 14:16:10 +0100, Matthew Maddock
<matthew.maddock@nospamplease.mmaddock.com> wrote:

> ...
> And then 3 days later they will send someone out to fix it! (a very
> long time when your business requires you to have full-time Internet
> access!)

Mine does. I am fortunate in that I live in area well served by cable and
traditional DSL. I have both - been a lifesaver on more than one
occasion. hrmm - lifesaver - a bit strong? certainly takes the stress
out of trying to get the connection fixed.

--
William Tasso

110 V8
 
Ian Rawlings wrote:
> On 2006-06-27, Lee_D <newsgroupNOSPAM@NOSPAMlrproject.com> wrote:
>
>> No problem, just a little light entertainment whilst waiting for MOT
>> time.
>
> Now *that* is something to take personally... Pesky MOT lot.

thats why I got out
couldn't hold my head up in public

--
Andy

SWB Series 2a ( dressed as a 3) "Bruce"
It's big, it's mean it's really, really green


 
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