Trading as IMAGE 4x4 or Hull Land Rover Centre Ltd.
Good evening,
We are seeking to find anyone who has had problems with dealing with the named guy Paul Andrew Moir who is running the above businesses although image4x4 was dissolved in December 2016 he has still be trading with it.
We purchased a series 3 nut and bolt rebuild back in November 2019, he started in January 2020, was told to insure it for August 2020 as that's when it would be completed (delays with parts due to covid 19 so he blames) with a valuation of £35.000 on the understanding Paul Moir would complete this paperwork for the insurance company, since August 2020 we have constantly been chasing him for completion date, he then agreed Oct 2020, then December 19th 2020, even though he knew full well it wouldn't be completed as he hasn't done nothing on it. He did no work all summer due to me refusing another payment, I requested to pull out but he said it was too late so had to pay up the next installment and was worried would lose what we already had invested.
We visited weekly and nothing had changed even staff members were asking where parts were that we had paid for were so could work on it.
Unresponsive communication via text or email & phone calls, just kept working on other land rovers but mine was only one that was paid up for. Then texted promising Jan 2021 - date then missed again.
Feb 21 - nothing else completed.
Easter week 21 we visited - told we wanted to take the land rover out and take it elsewhere, he said it was just days away from completion.
End of April - still working on others..
May 2021 - visited weekly but progress so very very slow.
June 2021 - no reason why it won't be ready by 4th June 2021 - failed date yet again, still parts missing to finish.
Couldn't get it collected due to him not having the wheels, dispute us contacting the garage where they were, to be told been ready 6 months just not paid for them even though we paid in advance.
Friday 22nd June - last straw told him we were pulling it out next Friday to make sure it would be ready for Friday 29th.
Collection day - 29th June luckily we had ordered wheel nuts, good job as we arrived to find only 2 on per wheel, no steps which where paid for by us plus many other parts missing.
Collected Friday 29th and took it to a local garage, MAJOR MOT FAILURE.
It's gunna cost THOUSANDS to fix all the things that are wrong.
He emailed last week saying good luck for the future and has now declated himself bankrupt.
I'm on with solicitors etc but just looking for other people who have experienced a bad service, I've found a few on the internet, how he keeps getting away with ripping geniune hardworking people off.
Thank you so much