...that following the departure of the CH engineers from hell yesterday their boss called this morning to ask how I found the new system. He was dismayed to hear my opinion of his minions and my disappointment in their general demeanour towards me the customer. I gave him both barrels, reloaded and gave him 2 more. I did not hold back.
Why did "I" the customer have to go get plumbing supplies from my local outfit while your blokes juggles their bollocks and danced from foot to foot instead of jumping in one of their vans to go buy the parts required? - He had no answer.
He was amazed to hear that his representatives made the following statements to me....
"I don't know why people get rid of these old boilers, they last forever and they are much better than the crap we install nowadays."
"Warranty? Try claiming on it, they always wriggle out of the claim."
The system works, but they left me no user manual, didn't fit the monoxide alarm on the wall but just perched it on the top of the boiler (a sloping surface....that it fell from onto the floor.
........and....breathe
Two of the pipe-clips are sprung-open because the pipes are under strain and they cannot hold the pipes in place.
Today I have been reworking our airing cupboard now that the hot water tank is gone so that we can make better use of the space. Thank god I will never-ever have to do this ever again.