Nothing to lose then really. Except the costs. Which in such an open and shut case wouldn't be much.Proper company he was told if the took them to court they will just claim bankruptcy
& get nowt out them.
Bankruptcy may hurt them a bit especially if they get some bad publicity.
But it is not a good position to be.
Could he crowd fund it on Facebook? Or try crowd funding the repairs?
I think he'd get a lot of sympathy.