...my tow ball (while the vehicle is unladen) appears to be quite high. Its midpoint is 480mm,...
When it comes to SLS the height will be keeped as it was calibrated regardless of load, important is that all 4 heights to the wheel arches on plain ground to be the same or if you put a two way bubble level tool like in the pic on the rear bumper both bubbles should be in the middle
Bubble level.jpg
 

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