reallyupthecreek
Member
Help needed
My father purchased a RR Sport from new in Jan 2018. The car first prompted him for a service in Jan 2021. He then had the RR serviced at his local garage at the end of that month [the closest official Land Rover garage is over 40m away].
I purchased the car from my father July 2021. The following month the car was suffering from intermittent power loss in drive and in reverse [the car would judder and then stall]. I took it to an official LR garage in September 2021 and they diagnosed the issue was stemming from a solenoid, replaced it and said the issue was resolved. A few weeks later the issue returned but I didn’t notify the garage until Christmas time - the reason being it was only an intermittent issue so wasn’t occurring every day and these were a very very busy few months for me travelling with work and I couldn’t be without my car. A few days ago I booked it in with the same LR garage for them to take another look at the issue but on Monday I broke down on the M1. The dash said “engine oil critically low” and then the car konked out with no power at all and died completely. There were no warning lights before this and the car has recently had its MOT [the next service was due 17 Jan 2022]. The car has honestly been well looked after. If something needed doing it was done.
I had the RR towed back to the garage and they are now telling me the engine has seized up, its £15,000 min to replace and there is no option of goodwill due to lack of history in brand and incomplete service records. I spoke with my father again and he is certain the car never asked him for a service prior to Jan 2021. I also spoke with the garage who serviced it and he said they use all parts etc they should use for Land Rovers…
What do I do? Thank you.
My father purchased a RR Sport from new in Jan 2018. The car first prompted him for a service in Jan 2021. He then had the RR serviced at his local garage at the end of that month [the closest official Land Rover garage is over 40m away].
I purchased the car from my father July 2021. The following month the car was suffering from intermittent power loss in drive and in reverse [the car would judder and then stall]. I took it to an official LR garage in September 2021 and they diagnosed the issue was stemming from a solenoid, replaced it and said the issue was resolved. A few weeks later the issue returned but I didn’t notify the garage until Christmas time - the reason being it was only an intermittent issue so wasn’t occurring every day and these were a very very busy few months for me travelling with work and I couldn’t be without my car. A few days ago I booked it in with the same LR garage for them to take another look at the issue but on Monday I broke down on the M1. The dash said “engine oil critically low” and then the car konked out with no power at all and died completely. There were no warning lights before this and the car has recently had its MOT [the next service was due 17 Jan 2022]. The car has honestly been well looked after. If something needed doing it was done.
I had the RR towed back to the garage and they are now telling me the engine has seized up, its £15,000 min to replace and there is no option of goodwill due to lack of history in brand and incomplete service records. I spoke with my father again and he is certain the car never asked him for a service prior to Jan 2021. I also spoke with the garage who serviced it and he said they use all parts etc they should use for Land Rovers…
What do I do? Thank you.
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