This is Luis from Spain.
My experience with this Image 4x4 Hull´s company has been a real disaster. I made a big mistake: Ordered a Defender from Spain. I did it on Sept 2017, and was delivered on Oct 2018, without a legal invoice. Image 4x4 didn´t hold a legal VAT number by that time. For 5 months, time they took to obtain that VAT number and send me a new invoice, I was not able to start registering procedure and to insurance the car, so I had to park the car and wait for the legal invoice mentioned.
After all these, when I went to Spanish authorities to obtain the final plates, and pas what we call the ITV exam, I had to modify and repair the engine, and pay extra GBP 4000 workshop invoice to fulfill the EU specs. Everything was rubbish, brakes, direction, heat system, .... believe me: Everything!
I did finally obtain the plates on August the 20th of this current 2019 year! Almost 2 years since ordered.
Really very bad experience. I feel scammed. GBP 32000 paid for rubbish. I am conscious and for me has been a scam, a fishy deal.
Communication was excellent the first month and during payments were transferred. After that, no holding the phone, lies after lies, delays,....
Take care with Mr P. Moir.