Mines a 300tdi Disco. I was quite surprised when he sent him off such a distance - he came back with a new pipe that was a fair bit longer than needed but hey ho, have enough to fashion a repair if it ever goes again - and it only cost 86 euros which I rounded to the 100 as a major thank you due to the fact he went out of his way and gave me a courtesy car with no need of the complications of insurnace/licence viewing which really did surprise me - I thought the reception dolly was going to drop me 'home', but she just handed me the keys when we got next to a scabby looking megane and said au revoir!!
That really was customer service - although there were no coffee machine or swanky showroom - just a tin barn with some old for sale cars on the front. He also seemed to do lawn mowers/quads/tractors in fact anything with a motor.
Local mayor for our place popped in a set about jet washing his car - had a chat to him and he was mightily amused by the whole saga.