Is the software 32bit? If so will be in program file (x86) rather than program files on a 64bit machine.
 
My own experience is that VE cannot be just copied from on PC to another, it has to be downloaded form the BBS site.
 
holidaychicken said:
Windows 95 was better than 3.1 I think and it’s 28 installation floppy disks and 98 was amazing and the 2000 and ME was ****e and then XP saved the day. Can’t remember what turds came after that but windows 7 was great and 8 was for touch screen crap I think and haven’t braved 10 yet as my whole world is on an old pc that keeps nagging me to update but if I get it wrong I may as well just die and burn my RR, bike , family ...
Something like that anyway .
Click to expand...
Dont update to 10 ,worst move I made.;)
 
holidaychicken said:
Well this feels odd , I’ll try and be sensible and answer your question while I’m dressed. ..
The pc is saying it can’t find the file on your computer that your shortcut is pointing to so are you sure it’s still installed ?
What windows version are you using ?
Do you know how to navigate to the vehicle explorer file location ?
You could try typing vehicle explorer in the search box in the bottom left corner of the screen. You may have to re install the vehicle explorer program from the BBS site.

The message on the unit is saying it is waiting for a message from the pc to say you are using it in conjunction with the laptop but it won’t get it as the program didn’t run. You can also use the faultmate in standalone mode as in not connected to laptop by pressing any button on the unit and then navigating to your vehicle and following the menus through to the ecu you want to test.
If you navigate to program files and then the black box folder if it’s there and see if you can see the .exe file and double click it but from your first pic it isn’t where it should be .
Feck, arse , girls , drink , NUNS !!
X
Click to expand...
"NUNS"...Don't you have enough bad "habits" without trying to get into theirs Alan? Hope you are both well in thee frustraticting times! Mike.
 
Jon Dor said:
"NUNS"...Don't you have enough bad "habits" without trying to get into theirs Alan? Hope you are both well in thee frustraticting times! Mike.
Click to expand...
We're fine Mike hope you are as well.Had my fill of decorating and gardening, I'm sure she will have a list tomorrow. Stay safe:D
 
holidaychicken said:
Windows 95 was better than 3.1 I think and it’s 28 installation floppy disks and 98 was amazing and the 2000 and ME was ****e and then XP saved the day. Can’t remember what turds came after that but windows 7 was great and 8 was for touch screen crap I think and haven’t braved 10 yet as my whole world is on an old pc that keeps nagging me to update but if I get it wrong I may as well just die and burn my RR, bike , family ...
Something like that anyway .
Click to expand...
With you on that one holidaychicken
 
Jon Dor said:
Alan, did you manage to get your Faultmate issue resolved OK?
Click to expand...
Hi Mike, and everyone that had posted, not yet,been a bit manic here and to top it all lost wi fi connection. Back to "normal " soon i.e.. on the forum and perusing all the whatsapp 's from @mozz smith , you must have wasted away to a warehouse by now Arthur. :p:D:D Keep safe everybody.
 
Well WiFi resumed today did try the Faultmate but I don't think the cables are the right one's I've tried with a different laptop and this is what comes up on the screen. See photo.from the Faultmate cable there I'd an adapter converting it from a series plug to USB I think that's correct I'll post photos if necessary thanks again,chin up and stay safe, we've lost one extended family member.:( Bugger forgot to upload the photo.
 
Last edited:
20200420_091825.jpg
 
Hello you old tart, what are you powering it with, i have to have a 12 Volt supply in the left hand end as you are looking at it although mine doesn't light up if i don't?
 
tomcat59alan said:
View attachment 206312
Click to expand...
Hard to read the error message Alan.
What version of Windows are you running?
The driver for the USB to serial adaptor has to be loaded BEFORE the adaptor is plugged in or it may not work.
The Vehicle Explorer cannot in my experience just be copied across from another machine, it has to be downloaded from the BBS site and to do the download you have to be registered as the owner of the Faultmate.
Assuming the above points are OK, the correct USB port has to be selected, usually Comm 4.
 
holidaychicken said:
Hello you old tart, what are you powering it with, i have to have a 12 Volt supply in the left hand end as you are looking at it although mine doesn't light up if i don't?
Click to expand...
That's if you are using it in the office, otherwise it powers from the OBD port.
 
holidaychicken said:
Hello you old tart, what are you powering it with, i have to have a 12 Volt supply in the left hand end as you are looking at it although mine doesn't light up if i don't?
Click to expand...
It's powrred up ftom the car through the OBD plug, if I turn it over its lit at both end lights.Slag :p:D. Sorry for the delay, She wanted the inside of the fitted wardrobes painted.FFS.;):D
 
Datatek said:
Hard to read the error message Alan.
What version of Windows are you running?
The driver for the USB to serial adaptor has to be loaded BEFORE the adaptor is plugged in or it may not work.
The Vehicle Explorer cannot in my experience just be copied across from another machine, it has to be downloaded from the BBS site and to do the download you have to be registered as the owner of the Faultmate.
Assuming the above points are OK, the correct USB port has to be selected, usually Comm 4.
Click to expand...
Hi Keith, I'm using Windows 10, vehicle explorer is from a disc that came with the Faultmate, there is a menu to select input I had selected USB. As you can tell I'm not pc savvy.:(
 
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