A cautionary tale...
On Saturday 1 Sept, Disco 2 started misfiring & smoking, then stopped near Beziers (S France).
Towed by AA Europe Breakdown (who are also LR Assistance) to local Land Rover main dealer - branches across S France.
Monday 3 Sept: AA told 'we'll look at it Wednesday'.
Wednesday: AA/LR Assist techie told 'battery needed call us again tomorrow'.
Thursday: 'engine still won't turn, will change starter motor, if that doesn't work we'll need to take engine out. That will be next week at least!'
At that point AA techie demanded to speak to actual mechanic rather than Service Reception. Mechanic it appears had not been told symptoms by 'management', despite recovery drivers report reinforced by AA techie.
All he knew was that engine would not turn!
AA suspect cause based on symptoms, so ask 'have you checked timing chain?' - 'no, I've been told to get the engine out to investigate'!
AA decided to take car away from main 'stealer' and repatriate to UK for repair - currently car (and caravan) are somewhere in France on a flat bed!
AA/Eurotunnel/LR Assist have been brilliant - helpful to the nth degree, 'negotiating' with the garage, providing rental cars to continue our holiday and come home in, even a cab to the car rental depot. However as for LR Beziers - its been a tale of delays, lack of communication and extortionate charges. Talking to locals it appears that 'reaming foreigners' is common practice among garages in S France, which surprise, surprise, appears to be most apparent among main dealers...
Beware!
On Saturday 1 Sept, Disco 2 started misfiring & smoking, then stopped near Beziers (S France).
Towed by AA Europe Breakdown (who are also LR Assistance) to local Land Rover main dealer - branches across S France.
Monday 3 Sept: AA told 'we'll look at it Wednesday'.
Wednesday: AA/LR Assist techie told 'battery needed call us again tomorrow'.
Thursday: 'engine still won't turn, will change starter motor, if that doesn't work we'll need to take engine out. That will be next week at least!'
At that point AA techie demanded to speak to actual mechanic rather than Service Reception. Mechanic it appears had not been told symptoms by 'management', despite recovery drivers report reinforced by AA techie.
All he knew was that engine would not turn!
AA suspect cause based on symptoms, so ask 'have you checked timing chain?' - 'no, I've been told to get the engine out to investigate'!
AA decided to take car away from main 'stealer' and repatriate to UK for repair - currently car (and caravan) are somewhere in France on a flat bed!
AA/Eurotunnel/LR Assist have been brilliant - helpful to the nth degree, 'negotiating' with the garage, providing rental cars to continue our holiday and come home in, even a cab to the car rental depot. However as for LR Beziers - its been a tale of delays, lack of communication and extortionate charges. Talking to locals it appears that 'reaming foreigners' is common practice among garages in S France, which surprise, surprise, appears to be most apparent among main dealers...
Beware!