I have a 2011 defender XS, I've had since new so hasn't been abused. I have a problem with my drivers door, the inner framework is cracked and broken, Landrover have said its down to wear and tear...... Really it's only 4 years old. They won't replace the door but have offered to have the door welded but won't offer a warranty on the repair. I know the door is aluminium but I'm not a fat bird so would you expect this to have broken???
TomLR
Member
I would contact Land Rover customer services, nicely jump up and down a bit - I had a Freelander 2 that had a sensor failure after 4 years and it went into limp home mode, I was quoted an extraordinary amount by the dealer to diagnose and was not too impressed - I went to LR directly and they fixed it FOC. You shouldn't have to put up with a half arse job on a new car.
bankz5152
Well-Known Member
Not on the new Puma doors, pretty sure they are 1 peice Ali.
d8moa
Active Member
I'm pretty sure there steel! Well so my magnet says!!
Decent inspection ought to show whether its been slammed to death (why do people think you have to slam Defender doors through to next week - sends me mad when I give folks a lift.....?) - which would be wear and tear and your prob; or poor welding/frame/construction which would not be 'satisfactory durability' for a component such as a door...... AA or good independent engineer. But as said contact LR Customer services direct first cos they might just be very helpful...... Good luck, A
Martin Goode
Member
Do a bit of research on The Sale Of Goods Act. The retailer (not the manufacturer) can have a responsibility to a product for up to 6 years from date of sale. If it is reasonable for you to expect a door on a vehicle to last more than 4 years without falling apart, and the door has only seen reasonable use in that time, the retailer should repair or replace it for free. That's the law!
lightning
Well-Known Member
Also remember that if the worst does happen and you can't get a warranty repair, it's not that expensive to buy and fit a new door. In fact you can fit it yourself....they are not that complex like a modern car.
The main expense would be painting it. Land Rover prices are high but they are available aftermarket for much less.
The main expense would be painting it. Land Rover prices are high but they are available aftermarket for much less.
Yes it has full service history with a landrover approved garage.
I have no idea but I think it's a safety issue which Landrover need to sort out.
How did you first notice it? My drivers door has had a rattle when it is slammed shut for about a year, haven't taken it apart yet to see what the problem is. Passenger door shuts easily without slamming, but the drivers door needs a light slam to overcome the door seals. Up to now I was thinking it is a loose wire rattling, but might be the same problem as yours.
