Datatek
Well-Known Member
If you view the last months reviews, there should be at least 3 negative reviews that I posted, they are not there.How many reviews does he have? Rounding?
If you view the last months reviews, there should be at least 3 negative reviews that I posted, they are not there.How many reviews does he have? Rounding?
Ebay rejected the case out of hand as I did not take photo's. I'm aware of the Consumer Contracts legislation 2013 and am taking action via Trading Standards.
Ebay are more interested in protecting an established seller than the buyer in my experience because the sellr is where their income comes from.
If I was in the UK, I wouldn't hesitate, but driving or flying to the UK is a major cost to add to the £190 I have lost and costs are not always reimbursed even if you win.What about small claims court ?
Thanks for that, when I finally finish with Paypal I will give them a try.Money claim online
Look it up its worth a go you dont need to even go to the court even if he decides to defend him self some one else can who is uk based. Iv just sorted an issue for a mate chaseing money owed by his employer they got the court papers and paid him within days.
Me too. No problem at allHave had the same messages on stuff before. Sometimes eBay wants to remove a seller because the goods are dodgy/illegal/counterfeit.
I got my item, it was as expected and fine. I had paid, but could not order another one.
Wait & see, is all I can say Keith.
Good luck!
And me.Me too. No problem at all
It seems that positive feedback on Ebay means nothing.
I posted 3 lots of negative feedback for skitt55-2008, 2 items not delivered, 1 item refused as not matching the description, the feedback does not show on his feedback record. It seems that in the case of non delivery or a dispute, Ebay erase the feedback, so a seller may have a bad record for non delivery or disputes and still have 100% positive feedback. Seems to me that makes the feedback system a bit pointless.
I have no real idea why they rejected my claim. They actually said in writing I was entitled to a refund then refused a refund on the grounds they didn't have a shippers return number, even though I had the sellers written confirmation that his goods had been returned.I'd be tempted to go after PayPal.
They have "safe" written on every single email they ever send out - I'd want to know how you fell foul of their policy, and go from there. Ie what small print they are using to get out of the claim.
If they can tell you, well that's that, but if they can't tell you....
Sometimes I wonder how they get away with it. You have them bang to rights and they hope you'll just leave it because it's too much hassle.They actually said in writing I was entitled to a refund then refused a refund on the grounds they didn't have a shippers return number, even though I had the sellers written confirmation that his goods had been returned..
£190How much are you out of pocket Keith?
I on a couple of occasions have had issues with smallish sales (£20-£30) not delivered, or wrong items delivered and after starting up a dispute have had the cases found in 'my favour' and refunds given with no problems.
Two P38 seats take up a lot of space and cost a lot to return, as they were not as described I didn't let them off the van as I have been caught before with return carriage costs and still had to fight for a refund which did not include return costs. There was no time to take photo's the delivery driver was not about to wait while I found a camera, he was annoyed at my non acceptance. Ebay eventually rejected my claim out of hand, no photo no refund, ignoring the consumer contracts legislation. Negotiations with the seller & Ebay took so long that by the time I went to the Paypal disputes procedure, evidence like return numbers had dropped out of the system as had photo's of email's from the delivery agents advising the seller his seats were at his local depot for collection and asking for payment of the return carriage. It's unlikely the seller didn't collect as even after paying the return carriage he was £20 in profit and would have the seats to sell again.You should of accepted the items then returned with tracking number that way PayPal will refund. I bought £2800 amplifier from Italy that didn’t work properly, seller refused refund but because I had proof of postage, they refunded after 28 days.