Nigel-S
soft and furry
All of my insurance (house, buildings, motor etc) has been with the NFU for years and I get a good deal.
Recently I went to look at a vehicle but wouldn't know if I would be buying it until I saw it. I thought I would give AF a go, so on the Friday I phoned them up and explained that I was going to look at a vehicle on the Monday but didn't know if I would be buying it or not. I made it crystal clear to the woman what I wanted and promised to let them know on the Monday of the outcome.
I didn't buy the vehicle so phoned them on the Monday afternoon to say cover wasn't needed but obviously I would pay for the cover I had. I had already paid them £40.80 so assumed they would deduct the days cover I had used (even though I never drove the vehicle).
By Tuesday I heard nothing, so gave them a call. Not only did they want to keep the £40.80, but wanted another £46.87 to cancel it! When I complained she said it was all in the t&c's. They even offered to let the policy run on a vehicle I had never driven, never owned........... unbelievable! Not to mention the arrogant attitude of the woman on the phone.
I've heard some really bad things about AF, but gave them the benefit of the doubt. Big mistake!
Just the week before I knew someone that was having difficulty getting insurance so I said to try AF, he did and spent £400 with them.
I've not yet paid the £46.87 but since it's on a DD no doubt it'll be stolen from my account.
As a matter of interest I asked the NFU how much they would of charged, the answer was nothing as it would have been added to my account on the Friday and removed on the Monday if I didn't buy the vehicle. Incidentally my renewal with the NFU for a Discovery 2 is £166 fully comp including recovery.
Recently I went to look at a vehicle but wouldn't know if I would be buying it until I saw it. I thought I would give AF a go, so on the Friday I phoned them up and explained that I was going to look at a vehicle on the Monday but didn't know if I would be buying it or not. I made it crystal clear to the woman what I wanted and promised to let them know on the Monday of the outcome.
I didn't buy the vehicle so phoned them on the Monday afternoon to say cover wasn't needed but obviously I would pay for the cover I had. I had already paid them £40.80 so assumed they would deduct the days cover I had used (even though I never drove the vehicle).
By Tuesday I heard nothing, so gave them a call. Not only did they want to keep the £40.80, but wanted another £46.87 to cancel it! When I complained she said it was all in the t&c's. They even offered to let the policy run on a vehicle I had never driven, never owned........... unbelievable! Not to mention the arrogant attitude of the woman on the phone.
I've heard some really bad things about AF, but gave them the benefit of the doubt. Big mistake!
Just the week before I knew someone that was having difficulty getting insurance so I said to try AF, he did and spent £400 with them.
I've not yet paid the £46.87 but since it's on a DD no doubt it'll be stolen from my account.
As a matter of interest I asked the NFU how much they would of charged, the answer was nothing as it would have been added to my account on the Friday and removed on the Monday if I didn't buy the vehicle. Incidentally my renewal with the NFU for a Discovery 2 is £166 fully comp including recovery.
