Okay guys, sorry for the delay in updating here, as you know I was taking the car in for an MOT at another garage, but before I did that I went to the local jetwash place and put the suspension up as high as it goes, I then jet washed the undercarriage, in particular the suspension arms/rods/bushings/wheels so the MOT boys could see EXACTLY if there was any problem at all.

The MOT passed with flying colours and I told them before to pay particular attention to the rear suspension gear, told them it had been previously failed and flagged as major at another garage.

So these mother ****ers at jworkx in burton on the water must have lied to me.

My neighbor says I should report them to the MOT regulator who will send an adjudicator to check my vehicle and if they find a problem then they can strike them off or something, I just want a refund and to leave them a bad review, hopefully that stops them from doing the same to others?

What do you guys think I should do in this situation?

Maybe call them, tell them what happened since and tell them unless they can show me exactly where the problem is without the car leaving my sight then I will take matters further?

Very angry about it, they quoted me over £1000 for work that didn't need doing!

Thanks guys 👍
 
It's a common thing that gets flagged up on the D3 and D4 as there is some flex allowed in those arms/bushes by design, but usually it's just an advisory. So if they're an MOT tech with a long pry bar and not a lot of experience of the discos then it's understandable that they might flag them as worn. However failing the car on those arms when the boots are OK and there's no  free play in the bushes/joints is a tad overzealous IMO.

Not sure I would pursue any legal complaint over it.
 
TheMunster said:
It's a common thing that gets flagged up on the D3 and D4 as there is some flex allowed in those arms/bushes by design, but usually it's just an advisory. So if they're an MOT tech with a long pry bar and not a lot of experience of the discos then it's understandable that they might flag them as worn. However failing the car on those arms when the boots are OK and there's no  free play in the bushes/joints is a tad overzealous IMO.

Not sure I would pursue any legal complaint over it.
Click to expand...

Well its the fact that they put a major fail on the MOT down as both suspension arm ball joints excessively worn, then told me the lower arms need replacing, then quoted me over 1K and then when I said that I couldn't afford that work with their labour rates being £90 an hour, they changed their story to it not being either of those things, it was the axle spindle rods that were the problem, nothing wrong with those either.

I just think they are taking the **** a bit too much?
 
mantrid said:
Okay guys, sorry for the delay in updating here, as you know I was taking the car in for an MOT at another garage, but before I did that I went to the local jetwash place and put the suspension up as high as it goes, I then jet washed the undercarriage, in particular the suspension arms/rods/bushings/wheels so the MOT boys could see EXACTLY if there was any problem at all.

The MOT passed with flying colours and I told them before to pay particular attention to the rear suspension gear, told them it had been previously failed and flagged as major at another garage.

So these mother ****ers at jworkx in burton on the water must have lied to me.

My neighbor says I should report them to the MOT regulator who will send an adjudicator to check my vehicle and if they find a problem then they can strike them off or something, I just want a refund and to leave them a bad review, hopefully that stops them from doing the same to others?

What do you guys think I should do in this situation?

Maybe call them, tell them what happened since and tell them unless they can show me exactly where the problem is without the car leaving my sight then I will take matters further?

Very angry about it, they quoted me over £1000 for work that didn't need doing!

Thanks guys 👍
Click to expand...
I'd report them as your neighbour suggested. Not doing this means they will just carry on doing it to others and get other fair MOT testers a bad name.
www.gov.uk

Appeal an MOT test result

You can appeal an MOT test result if you think it's wrong, for example, if the vehicle failed its MOT and you think it should have passed.
www.gov.uk www.gov.uk

They are just a money making factory and there is a good chance they are taking perfectly good bits off cars and flogging them off to other peeps as secondhand parts.

An ex-colleague did a Saturday job in a place like that, as a lad. He hated it. Got out as soon as he could. :mad:
 
Stanleysteamer said:
I'd report them as your neighbour suggested. Not doing this means they will just carry on doing it to others and get other fair MOT testers a bad name.
www.gov.uk

Appeal an MOT test result

You can appeal an MOT test result if you think it's wrong, for example, if the vehicle failed its MOT and you think it should have passed.
www.gov.uk www.gov.uk

They are just a money making factory and there is a good chance they are taking perfectly good bits off cars and flogging them off to other peeps as secondhand parts.

An ex-colleague did a Saturday job in a place like that, as a lad. He hated it. Got out as soon as he could. :mad:
Click to expand...

Thanks Stanley, if I had any doubt as to it being a misdiagnosis I would have given them the benefit of the doubt but it's clear to me, my neighbour, the other guys that did the 2nd MOT that they lied through their teeth so I think you are right, they are taking the **** and would be doing it to other folks as well.

Will report it, thanks again dude!
 
Personally I wouldn't get it inspected. Speak to the garage and ask them why you shouldn't report them.
Put it down to experience and move on I guess.
Would they actually get struck off, warning maybe?
 
Anaconda said:
Personally I wouldn't get it inspected. Speak to the garage and ask them why you shouldn't report them.
Put it down to experience and move on I guess.
Would they actually get struck off, warning maybe?
Click to expand...

I don't think they would get struck off, unless they have previous offences in which case, they bloody should be struck off, too many bad garages giving good garages a bad name bro!
 
mantrid said:
I don't think they would get struck off, unless they have previous offences in which case, they bloody should be struck off, too many bad garages giving good garages a bad name bro!
Click to expand...
That is true and it's your right to complain. The mech holds the licence to do a MOT so you wonder what's in it for him, unless it's his garage.
On a slightly different note I don't think I have ever used a tradesman where the job has gone right the first time. Unfortunately I think it's a sad reflection on modern life. In some ways you are better off getting a MOT done somewhere who don't also do repairs, few and far between I guess.
 
Anaconda said:
That is true and it's your right to complain. The mech holds the licence to do a MOT so you wonder what's in it for him, unless it's his garage.
On a slightly different note I don't think I have ever used a tradesman where the job has gone right the first time. Unfortunately I think it's a sad reflection on modern life. In some ways you are better off getting a MOT done somewhere who don't also do repairs, few and far between I guess.
Click to expand...

Local Council run MOT stations can cater for larger cars and don't have any re-work worries to cloud their judgement, check on line for your area...
 
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