raywin · Nov 16, 2017

I insured with A Flux last year and had an agreed valuation.
The renewal came and its up by 30% + unless I am reading this wrong they are looking to go through the valuation again with a fee of £15.
I stand to be corrected, hope I got that bit wrong.
Yes premium tax is up, but 30% seems excessive with an extra years no claims bonus.
Valuation was agreed last year with pictures and descriptions sent would it be necessary again?

Adrian Flux · Nov 16, 2017

raywin said:
I insured with A Flux last year and had an agreed valuation.
The renewal came and its up by 30% + unless I am reading this wrong they are looking to go through the valuation again with a fee of £15.
I stand to be corrected, hope I got that bit wrong.
Yes premium tax is up, but 30% seems excessive with an extra years no claims bonus.
Valuation was agreed last year with pictures and descriptions sent would it be necessary again?

Hi Ray,
Thanks for the message and if you could just message me your full name / postcode I will get a colleague to take a look.
We are seeing rate increases across the board - it's well documented that with the governments change to the Ogden Tables and how severe compensation claims are paid that insurers have had to pass on the cost to motorists. However let me take a look for you.

Regards

Dan

raywin · Nov 16, 2017

Adrian Flux said:
Hi Ray,
Thanks for the message and if you could just message me your full name / postcode I will get a colleague to take a look.
We are seeing rate increases across the board - it's well documented that with the governments change to the Ogden Tables and how severe compensation claims are paid that insurers have had to pass on the cost to motorists. However let me take a look for you.

Regards

Dan

Dan Thanks for responding so quickly.
Unexpectedly I had a canceled appointment so I gave your renewal people a phone call, have to say in all fairness the young lady was very helpful and managed to sort out a deal which was good for me, so I renewed it there and then.

Adrian Flux · Nov 16, 2017

Hi Ray,

Thanks for posting and glad that we managed to keep you on-board for another year.

Regards,

Dan

bankz5152 · Nov 16, 2017

I wasnt overly impressed with Flux this time round. £42 for an agreed value then tacked on another £51 to my policy because of the value...

DanClarke · Nov 16, 2017

@Adrian Flux Can you PM me some information on "Agreed Value" and the T's & C's around it please?

johnlad · Nov 16, 2017

bankz5152 said:
I wasnt overly impressed with Flux this time round. £42 for an agreed value then tacked on another £51 to my policy because of the value...

That's the exact argument I had with them, they want you to pay twice for the agreed value, they couldn't see it like that,
I didn't renew with them, instead I went with Brentacre who were cheaper and the agreed value was inclusive of the price.
Then I switched my other Land Rover to them at renewal time

Adrian Flux · Dec 12, 2017

bankz5152 said:
I wasnt overly impressed with Flux this time round. £42 for an agreed value then tacked on another £51 to my policy because of the value...

Hi Bankz,
If you wished to message me your full name / postcode then I'd like to look into this matter.

Without viewing your details I can only speculate what has happened. However, £42 is the amount that we can offer an agreed valuation through another party (i.e not your own motor insurer) if your own policy / insurers are unable to provide under the terms of the policy. I would have thought that the premium we provided would have been the most competitive but under the terms no agreed valuation available. So we'd then look to 'add-on' the valuation using a further insurer.

I'm happy to investigate further but this seems the most plausible explanation from what I can gather.

Many thanks.

Dan

raywin

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Adrian Flux

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raywin

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Adrian Flux

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bankz5152

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DanClarke

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johnlad

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Adrian Flux

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