duker996
Active Member
Legally speaking, they are not allowed to debit your account until they ship the product. So they've debited your account and not dispatched. If it's a credit card inform the credit card co. If it's a debit card, it depends on account type - Barclays Additions or Platinum you have same protection, and the Natwest Premier account as well.
It was a credit card so stand a better chance. Have spoke with my credit card company so they can start the ball rolling an have also spoke with consumer direct who were very interested and are forwarding the case on to trading standards. Seems a common thing with bronco p*ss*n people around.