I have got everything out except the taxI don't know all the ins and outs as thankfully this has not happened to me before. I am certainly not prepared to accept less than what I paid for it in May (£2000).
It has been confusing because to start with I rang Ageas insurance, who I had the policy with. They told me that I would have to pay the excess - which I was unhappy with so I rang the broker, Swinton who said I should have rang them (!?) They then told me to stop the claim with Aegis and start one with Swinton. I must say Swinton are better, they are the ones who got me the brand new Disco to drive and won't make me pay the excess. BUT how can I have two policies? Am I insured with Swinton or Aegis? Confused!
if the 3rd party has admitid liability, it should have nothing to do with your insurance, the key fact is, he reversed in to your stationary vehicle, has his insurer contacted you?, as you should not have to be dealing with your own insurer at all..
