Jon Dor
Well-Known Member
I'm just chuffed no-one outside the car was injured Alan.
Jon Dor
Well-Known Member
No...and No.
Jon Dor
Well-Known Member
I said I was going to be doing 5-600 miles the next day with a 16' trailer to move 2tonnes of marine engines. No mention of checking anything. They did it as a "favour" and said chip in a couple of quid. I gave them a fiver which I thought was a good deal for me.Wow. Glad your safe though.
Depending how far you've driven, in meantime, manager might say, you should have checked them. I think some places say it's as little as 25 miles after changing. If you say you checked them, and they were tight, then he's off hook. If you didn't check them, he's off hook.
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Jon Dor
Well-Known Member
They did me a "favour" only asking for a couple of quick and I gave them a fiver.
Shimsteriom
Master Procrastinator
So there was no real contract between you and the people doing the work?
Jon Dor
Well-Known Member
Im not taking any legalistic approach about this, but will speak with the manager, because there is a clear training issue here.
Jon Dor
Well-Known Member
I'd say it's a training issue. No malice either at their end, or mine.
Jon Dor
Well-Known Member
Define "much/too much"! Longest drive I ever did in one day was 985 miles. When I realised how close I was to driving 1000 miles in a day, I thought about driving 8 miles down the road andback to clock up 1001 miles. Glad I didn't, because I woke up a couple of hours later still on my drive with engine running!!!
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Jon Dor
Well-Known Member
They didn't charge me, but I gave them a fiver when asked for just a couple of quid that likely went into the charity box. I'm NOT kicking off in any way, but I'll just have a quiet word with the manager as there is clearly a training issue on several levels, Dan.
Jon Dor
Well-Known Member
When they did the job, they entered into a contract I believe, but see my other response to your same post.
I have to say I admire your forbearance, it could have gone all so horribly wrong for you, all because someone wasn't paying attention.
But, as long as you are happy and they accept the "heads-up" then all is well with the world.
Jon Dor
Well-Known Member
Yup! I'm just a genuine, nice guy. A quiet word is all that's needed. Even if they'd done the job at retail price and invoiced me, I'd still take the same approach. If he doesn't accept that there's a training element required, I'll change my tone. I've no intention of saying which National Company they are, but I think they should replace the missing three nuts and the one I retrieved exhibiting stripped thread internally...I have to say I admire your forbearance, it could have gone all so horribly wrong for you, all because someone wasn't paying attention.
But, as long as you are happy and they accept the "heads-up" then all is well with the world.
Jon Dor
Well-Known Member
Just got back from a chat with the manager of the garage that didn't tighten up my nuts correctly. Manager was mortified and they are, honourably in my opinion, going to replace the four missing wheel nuts and try to realign the slightly distorted wing and black trim. I'm a happy bunny with their response; in my book, you measure the ethics of an organisation by the way they deal with a problem, whatever the nature of the problem may be.
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Jon Dor
Well-Known Member
I'm guessing that there are likely to be many such potentially lethal incidents our fellow forumites could relate. I've had all sorts of suggestions of "suing them", etc. But it's being dealt with to my satisfaction, so "end of" methinks. I trust there were no injuries in your incident Oakey?
Henry_b
Think outside, no box required.
I had a set of nexen rodian tyres fitted to my P38 and drove it around for a few hundred miles, of course there was the shake and thud thud of loose wheel nuts, luckily in my case, pulled over and managed to catch them as they were on their last few threads,
cranked them up and took it home..
loosened them off and re-torqued them to 80lb'ft low and behold 4 days later, loose wheel nuts!!
odd i thought..
so i cranked them up with my breaker bar, and they've been fine since..
cranked them up and took it home..
loosened them off and re-torqued them to 80lb'ft low and behold 4 days later, loose wheel nuts!!
odd i thought..
so i cranked them up with my breaker bar, and they've been fine since..
It's ok if the threads aren't croaked ....
Jon Dor
Well-Known Member
Neither had I until this incident...
RangeRoller dt
Well-Sprung Member
They should be 80 but mine are more like 100+ (One stamp on the OE wheel brace once it’s lowered)
gold rover
Well-Known Member
As @Ratae says, there's usually a bit on the receipt, telling you to check them after 'x' miles. I have no idea of the science behind it, but it was one of the first things I was taught when taught to drive. @wammers @Saint.V8 @holidaychicken , any idea of the science?
I always check immediately after they do them. Then when I get home , and again after my first run out. It's not paranoia when they are out to get you
