I have been referred to them by people both on here and another local non specialist

Yep them on the A259

You also miss my point about service.... you surely dont instruct your staff to hang up if they cannot resolve a query do you?

So you now call Terrain Vehicles incompetent? They were changing the timing chain cover, the oil pump is attached, tested part you submerse it in oil for a day then fit, no?

The whole point I am making.... its not something that can be checked on computer diagnostics so why tell me thats how everything is checked!!!

I supplied it so yes on my head. He tried three of his suppliers in the South East, none of them had one in stock so I called Emmotts. If you run a furniture manufacturing company I doubt you instruct the person who answers the phone that if they cannot deal with a complain to hang up on the...

It was a land rover only part so my option was £800+ new or £100 used. The point here is the service received upon informing them it did not work. Emmotts have a good reputation for parts on here so I used them, that's why the service from them now is not what I expected

It was immersed prior to fitting. The car is with a highly regarded Land Rover specialist......

It was soaked and primed before fitting. If you wish to call my mechanic incompetent I will give you his phone number!

Nik, The point here is that Emmotts claim is that it was tested by computer diagnostics. How is that even relevant if sat on a shelf? More to the point the girl did not offer to speak to any of her techies to check the issue or offer to call the garage. If in a customer service role you have...

They didn't even ask to speak to the garage. They told me it would have "been on computer diagnostics" So you are telling me the timing chain cover and oil pump would have shown as being defective on computer diags? I asked her how long it had sat on the shelf and all she said was it would have...

What does it matter who paid for the part. It was sold as working, it doesn't. The person who bought it is irrelevant

I would have thought that they would take the word of a leading land rover specialist surely? I expect a refund for a faulty part. The fact that it was sent out not working has cost me in excess of 300 pounds in labour.

So.....Not really sure on protocol here since they "sponsor" this forum however the service I have received Emmotts in my opinion is disgusting. I bought a timing chain cover from them which comes with the oil pump etc. My old one had a crack in it and was leaking oil everywhere...(that in...

I am after a front engine cover for my '96 P38 4.6HSE. The garage that recently did some work on my car appear to have somehow cracked mine and then glued it together! Obviously the glue didnt hold so I now have the mother of all oil leaks. This is the front engine cover that houses the oil...

Hi Guys Heading from Maidstone Kent to Axminster the 6th Feb. Happy to transport if anyone needs anything

Even more surprising is that he has offers on it!

My Galaxy S3 has a 4.8 inch screen...... Might work!

Could you make a cable from micro USB.. then could potentially run it off a smart phone!

Yes basically emulating the .netframework to then run / build those applications. I will have more of a read up when I get home and see if I can run it on my phone