jameslaneend
Member
Can anyone recommend a good Land Rover dealer in the Oxon, Bucks Berks areas I have just had an absolute nightmare with Slough. Does anyone really rate Watford, Aylesbury, Ascot, Oxford or Reading?
Sough just charged me about £550 to diagnose a blocked turbo oil drain pipe, despite the fact it’s a very well-known problem with its own LR technical bulletin and with a replacement part so different if requires an extra hole to be drilled in the sump in order to fit it.
They also suggested I need a new rear wiper motor as it was seized, despite the fact it works fine, and give me a car back ins such a state it that looked like it have been living in sea and had a battery left totally discharged and wouldn't hold sufficient charge to even get me home without the car nearly stalling each time I slowed down. The service was beyond dreadful and into downright laughable!
I do need to get the turbo pipe done, and my local indi reckons it’s probably best done as a main dealer job.
I had to pay the guys at Slough to get my car back, but I'm loathe to let them just get away with it, as they’ll just keep doing it to other people. Is small claims court the best place, or is there a step before this such as trading standards?
I have written to them a number of times but they say they I authorised the work on the diagnosis, (an oil change which shouldn't have been needed) wand have failed to comment on the report suggesting the car needed a new wiper motor, amongst other things. They declined any responsibility for the battery, claiming they would have charged me £90 if I had wanted them to keep it charged. The battery was strong before it got to them!
Sough just charged me about £550 to diagnose a blocked turbo oil drain pipe, despite the fact it’s a very well-known problem with its own LR technical bulletin and with a replacement part so different if requires an extra hole to be drilled in the sump in order to fit it.
They also suggested I need a new rear wiper motor as it was seized, despite the fact it works fine, and give me a car back ins such a state it that looked like it have been living in sea and had a battery left totally discharged and wouldn't hold sufficient charge to even get me home without the car nearly stalling each time I slowed down. The service was beyond dreadful and into downright laughable!
I do need to get the turbo pipe done, and my local indi reckons it’s probably best done as a main dealer job.
I had to pay the guys at Slough to get my car back, but I'm loathe to let them just get away with it, as they’ll just keep doing it to other people. Is small claims court the best place, or is there a step before this such as trading standards?
I have written to them a number of times but they say they I authorised the work on the diagnosis, (an oil change which shouldn't have been needed) wand have failed to comment on the report suggesting the car needed a new wiper motor, amongst other things. They declined any responsibility for the battery, claiming they would have charged me £90 if I had wanted them to keep it charged. The battery was strong before it got to them!