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djgg

Member

• Sep 10, 2015

• #1

I`m insured with Adrian Flux and its renewal time, the price is ok but I need to change my details, I`ve emailed them, tried calling them ( the phone rang then I was cut off x3) booked a call back still waiting (day 2)
My insurance runs out tomorrow 11/09/2015. I will have one more try tomorrow if I get the same run around I`m going to insure with someone else.

 

Adrian Flux

Active Member

Forum Sponsor

• Sep 11, 2015

• #2

Hi Djgg,

Sorry to hear this, it sounds odd that you've been cut off three times and not had a call back upon requesting one.

Would you mind sending me a PM with your details? I can arrange for us to call you this morning and I will also look into the call recordings to see if there was any fault on our side as to why lines were cut off.

Kind regards,
Jordan

 

The V8 man

Well-Known Member

• Sep 12, 2015

• #3

Hi do you do short term insurance ?

 

accywingy

Large Member!

Administrator

• Sep 12, 2015

• #4

I must admit i'm a bit disappointed at the moment and it's the first time in 3 years. renewal is due and policy has jumped massively. ok I've had a bump but Flux quote just can't compete with online quotes.. decisions to be made

 

johnlad

Well-Known Member

• Sep 12, 2015

• #5

ive been waiting 2 weeks for them to agree the agreed value of my 90, not good

 

gemsdad

NOT BOTHERED.

Full Member

• Sep 12, 2015

• #6

That is why I never renewed my policy,with them.

 

Adrian Flux

Active Member

Forum Sponsor

• Sep 14, 2015

• #7

The V8 man said:

Hi do you do short term insurance ?

Click to expand...

We do, I've replied to your PM

accywingy said:

I must admit i'm a bit disappointed at the moment and it's the first time in 3 years. renewal is due and policy has jumped massively. ok I've had a bump but Flux quote just can't compete with online quotes.. decisions to be made

Click to expand...

We'll always try to compete if you find a more competitive premium elsewhere - You can always drop me a PM and I'll take a look.

johnlad said:

ive been waiting 2 weeks for them to agree the agreed value of my 90, not good

Click to expand...

Hi Johnlad, if you can drop me a PM with your details I will chase this up to ensure we've received the relevant photographs ETC.

gemsdad said:

That is why I never renewed my policy,with them.

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That's a shame to hear John, I was always under the assumption I was able to assist you and helped as much as I could with favourable rates for you.