MarcSchmidt
New Member
I just received a Kaymar wheel carrier. It seems to be damaged, bent at the mounting point. Could not be happend at the transportation.
Just got back a mail from Outback Import in France:
Hi, no matter what happen its impossible that Kaymar pack a bent wheel carrier. Were not responsible for the shipment as mr S... pick up the goods on his own to our warehouse.
...The parcel is gone for nearly a month now.
As its high quality steel you can bent it the other way to align the arm with the closing bracket, its the best solution and the most viable.
Have a nice day
I don't call that customer support.
But may that bent be normal? Who has also mounted that carrier and has same or other experience?
Any help appreciated
Marc
http://www.facebook.com/photo.php?fbid=4881354875621&set=o.121058047904512&type=1&ref=nf
Just got back a mail from Outback Import in France:
Hi, no matter what happen its impossible that Kaymar pack a bent wheel carrier. Were not responsible for the shipment as mr S... pick up the goods on his own to our warehouse.
...The parcel is gone for nearly a month now.
As its high quality steel you can bent it the other way to align the arm with the closing bracket, its the best solution and the most viable.
Have a nice day
I don't call that customer support.
But may that bent be normal? Who has also mounted that carrier and has same or other experience?
Any help appreciated
Marc
http://www.facebook.com/photo.php?fbid=4881354875621&set=o.121058047904512&type=1&ref=nf
