girlfromthefens
New Member
I paid a garage to fit a front prop uj repair kit to my mums discovery (2001) - the day after collection - the prop has sheared off....is it their fault?
brianp38dse
Well-Known Member
Hello and welcome
best to ask in the disco section of the forum, but i would be going back to the garage as they may have messed up fitting the new bits
https://www.landyzone.co.uk/forum/land-rover-discovery.8/
best to ask in the disco section of the forum, but i would be going back to the garage as they may have messed up fitting the new bits
https://www.landyzone.co.uk/forum/land-rover-discovery.8/
saxavordian
Well-Known Member
Short answer yes their fault. Did you buy their part or your own supplier part. Their part is what recommended for the vehicle under guarantee. If you have bought from your supplier, then it failed and you have guarantee for a replacement on reason by the garage.
As far as you know, that part fitted is perfect as no issue was raised by the garage. Has the garage said they will replace the part and repair any damage resulting to the failure yet.
Colthebrummie
Well-Known Member
If you supplied the part for the garage to fit, it will get complicated. The garage will not guarentee the supplied part and will blame that, the part supplier will blame the garage and the argument could go on for ages.
Col
Col
^ what he said.
Many garages won't fit customer supplied parts coz of the hassle they can bring
Generally worth paying the handling charge (if any) for the sake of the warranty aspect.
Also - what led to you getting the kit and asking the garage to fit it? That may not have been the original issue.
Many garages won't fit customer supplied parts coz of the hassle they can bring
Generally worth paying the handling charge (if any) for the sake of the warranty aspect.
Also - what led to you getting the kit and asking the garage to fit it? That may not have been the original issue.
Colthebrummie
Well-Known Member
To be fair, I dont think we.know he supplied the part, we're just making assumptions.^ what he said.
Many garages won't fit customer supplied parts coz of the hassle they can bring
Generally worth paying the handling charge (if any) for the sake of the warranty aspect.
Also - what led to you getting the kit and asking the garage to fit it? That may not have been the original issue.
Col
Colthebrummie
Well-Known Member
Yes...ish. I read it such that she took the kit to the garage and asked them to fit it. I may be mistaken.
Almost 48 hours and no further comment from op. Shrugs.....
