Hi
I'm new to the forum but has anyone had any experience of Foxhills Defender Centre in Ottershaw, Surrey? I recently bought a 300tdi Defender 90 from them and am appalled at the Landy how the vehicle was sold and the dreadful service to try and sort the problems out. Am I the only one who has had this experience or has anyone else come across this crowd ?
Having paid a deposit and agreed to go and look at the Landy the guy then starts phoning and pressured me into paying for it to be delivered, to which I agreed. In hindsight,it was a stupid thing to do but I thought Foxhills Defender Centre was a reputable dealer. Every car is supposed to be sold with full 12 month MOT, full mechanical check and Service. The guy told me it they had replaced the timing belt and it was even to have had a full valet so I thought everything would be fine.
When it arrived the guy would not allow me to test drive it or even unload it until I'd paid, so I paid and the truck left quickly.
The MOT was only for 9 months, it has clearly not been serviced, the bolts on the timing cover have not been disturbed somthstmwas a lie.
Once I drive it the front diff whines so badly you can hardly hear yourself think. The heater motor was shot and keeps blowing fuses, half the lights didn't work and there were no door keys.
I immediately called the guy who disputed the problems but finally conceded to send replacement parts. After two weeks of phoning and texting nothing arrived.
I feel a bit stupid for trusting a supposedly reputable dealer. Has anyone else come across these con men? Also, if you've not - please be warned and avoid them like the plague.
