I recently decided to buy a Freelander so on to the 'net and search for likely prospects. One that caught my eye was at a place called LRC 4x4 in Congleton, around 40 mile away. I rang ahead and then deove over on a Sunday morning. From first contact right the way through eventual PX and purchase I felt extremely confident that every member of staff that I encountered (particularly salesman Roger Burchell, MD Mark Gibbins, Office manager Carol and Service Manager Alex Gibbins) were dedicated to providing me with a really fair and equitable experience. The car was exactly as required, they then fit two new tyres in order to give me four identical Pirelli's, a Land Rover factory Westfalia towbar and dedicated electrics were then added and the following week they sorted out a split turbo hose whilst I waited - free of charge.
In fact I'm so delighted with them that I'm taking the car back in later this week to have the underside cleaned, prepared and Waxoyled.
If I sound enthusiastic about them that's because it's extremely rare these days to find such a hard working, fair and professional team like this and they deserve all the success that they are bound to get.
I have absolutely NO personal or professional relationship with this garage or these people - I just want credit to go where it's due.
In fact I'm so delighted with them that I'm taking the car back in later this week to have the underside cleaned, prepared and Waxoyled.
If I sound enthusiastic about them that's because it's extremely rare these days to find such a hard working, fair and professional team like this and they deserve all the success that they are bound to get.
I have absolutely NO personal or professional relationship with this garage or these people - I just want credit to go where it's due.