Daft makes a very good point, It would only take some twonk to say something like 'Emmotts Of Colne are pants' and google will pick it out faster than a fat git can nick the green triangles out of a box of quality street.
We are encouraging sponsors to have a presence on the forum, they have the ability to respond to bad press to attempt to rectify any bad feeling. I hope they will be able to improve their own customer services by doing so. How it pans out in reality, only time will tell.