johnlad

Well-Known Member

• Jun 9, 2012

• #1

I recieved a letter from flux's stating they were gonna auto renew my policy on the 12/6/12.
I thought the renewal was to high so emailed them on the 30/5/12 telling them not to renew as i was getting other quotes, i recieve an acknowledgement email back,

guess what happened next, i check my online banking today and they've gone ahead with the renewal without my consent,

so what do i do now!

 

Deasy

Well-Known Member

• Jun 9, 2012

• #2

But ther shouldne be an issue if you have written proof that you told them not to renew, it's there error

 

Pikey

Dummy Ejection Facilitator..

• Jun 9, 2012

• #3

Contact your bank and report an unauthorised transaction. Bank will (should) recover the money for you. Take copies of the emails to the bank.

 

johnlad

Well-Known Member

• Jun 9, 2012

• #4

im waiting for our forum sponser man, i believe he is called Dan to read it, regarding the bank Joe, it has to be the company who receive the standing order who have to cancel it

 

Pikey

Dummy Ejection Facilitator..

• Jun 9, 2012

• #5

I had similar problem with some scamming discount shopping channel. That added me after I bought train tickets online. Didn't realise they took £12per month membership fee? from my bank account. Went mad with them and the bank and got the bank to cancel the standing order they'd set up and got full refund. of the 4months money they'd taken..

 

johnlad

Well-Known Member

• Jun 9, 2012

• #6

yeah you got your money back cos you didnt give permission for them to take the funds , but its upto AF to cancel this, but it'll mean im gonna have to pay for insurance twice until refunded

 

Pikey

Dummy Ejection Facilitator..

• Jun 9, 2012

• #7

Good luck ****ers told me they didn't do refunds, Until I kicked off in here..

 

johnlad

Well-Known Member

• Jun 9, 2012

• #8

is it even legal to have 2 policies covering 1 car

 

nathan5346

Well-Known Member

• Jun 9, 2012

• #9

johnlad said:

is it even legal to have 2 policies covering 1 car

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pssst wanna see that td5 ?

 

Pikey

Dummy Ejection Facilitator..

• Jun 9, 2012

• #10

johnlad said:

is it even legal to have 2 policies covering 1 car

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It is if you haven't entered into a contract with Flux to supply you with insurance. The policy is null and void unless you agree to the terms of their contract and you have a cooling off cancellation period under distance selling rules. 2 or 3 weeks IIRC..

 

johnlad

Well-Known Member

• Jun 9, 2012

• #11

i'll have to wait till they come in here

 

ratty

I'm not special I'm limited edition

• Jun 9, 2012

• #12

johnlad said:

is it even legal to have 2 policies covering 1 car

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Yes. I have 2 policies covering mine.

 

johnlad

Well-Known Member

• Jun 9, 2012

• #13

ratty said:

Yes. I have 2 policies covering mine.

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how does that work in the event of a claim

 

ratty

I'm not special I'm limited edition

• Jun 10, 2012

• #14

johnlad said:

how does that work in the event of a claim

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I have my own insurance that covers me and the missus for social domestic and pleasure and also business use for each of our occupations (except for use in the motor trade..... WTF???? Funnily enough I work in the motor trade) and my landy is on the company insurance for when I use it for work.

 

johnlad

Well-Known Member

• Jun 10, 2012

• #15

ratty said:

I have my own insurance that covers me and the missus for social domestic and pleasure and also business use for each of our occupations (except for use in the motor trade..... WTF???? Funnily enough I work in the motor trade) and my landy is on the company insurance for when I use it for work.

Click to expand...

mine is only used for social, domestic, and pleasure,wtf!