I called the garage and cancelled the booking for tomorrow. As mentioned before, the handling of my last booking was not great. I expressed my thoughts to them as even trying to cancel the booking took three calls for me to get through to someone. I mentioned, when the vehicle was in for the faults first time, I was told there was nothing wrong with the vehicle and to drive it hard, as they put diesel conditioner in the tank. From what I gather speaking to you guys, this would not help an EGR issue would it? They did not charge me, but when speaking to them last week, I said that the vehicle was the same and that I was not happy with the vehicle. There response was that they did not have time to check everything and had 42 cars in that day. Something that I did not want hear as my vehicle was a scheduled booking. Today when I finally got through to cancel it, I told them that I was not happy and in way it was handled. I did question my £600 service in October and said were the parts actually changed for what I was charged for as based on last experience it could be the case of time! They got little defensive as I would expect and asked them again, what was done when the car was in for the faults. They apparently checked hoses/turbo hoses but did see that the EGR was very clogged up! At this time I as thinking, why not clean the gunk or change it! They also plugged it into the diagnostic machine and no faults were registered. Now if they did do this, and if injectors were faulty or glow plugs, would'nt it register on the machine? At the same time when speaking to service guy, the engineer was explaining what he did and his attitiude stank. Especially when giving him a bottle of Champagne for his efforts, based on the feed back that was given to me originally. I am a nice guy really! lol. I would of been happy for them to say nothing found and will need to spend more time to check more stuff. Insted I got, car was ok and to drive it hard just in case it caused a fault. From this I have lost faith in the garage as my experiences in the past with other garages have not been great and always cautious when my cars go in for repair or servicing.